What Information We Collect and Why
We collect the information you give us when you register — your name, contact number, and the mobile wallet identifier you use for deposits and withdrawals, whether that is bKash, Nagad or Rocket. We also collect transactional records: when a deposit was initiated, which wallet method
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was used, and whether it cleared. This helps us verify your identity, process payouts to your wallet, and keep your account history accurate. On the technical side, we gather device identifiers, browser type, and IP address each time you connect. This data lets us detect unusual
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login attempts and flag account access that looks out of place. We do not sell your personal data to third parties. We may share limited information with payment processors — for example, when a Rocket or Nagad transfer requires confirmation — but only to complete the
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transaction you requested. Data shared this way is governed by those processors' own security standards. Retention periods vary by data type: account registration data is held while your account remains active; transaction logs are kept for the period required under applicable financial record rules. You can
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ask us to clarify what we hold on you at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.